In an increasingly complex and dynamic work environment, fast solutions and seamless support for your CAD processes are essential. This is where our CAD support as an extended workbench comes in – providing tailored assistance that integrates smoothly into your existing systems. We offer you a flexible, efficient, and competent service that stands by your side and relieves your internal support team.

Seamless Integration into Your Support System
Our service is either integrated directly into your service desk system or available to you as an externally accessible hotline. This flexible solution ensures that your internal support structures are enhanced by our expertise, without requiring additional resources or training. Whether it's technical questions, CAD data processing, or support with specific CAD software applications, our team is always here for you.

How it works:

   Integration into Your Service Desk System: Our specialists work directly with your support team, allowing us to quickly identify issues and work on solutions – all within your familiar work environment.
   External Hotline: For simple inquiries or urgent support, you can easily reach us via the hotline. We’ll promptly address your concerns, whether by phone or remote support.
   Flexibility as Needed: Our support is scalable and precisely tailored to your needs. We can assist you with solving larger problems on short notice or provide continuous consulting support when your internal capacities are stretched.

The benefits for you:

   Reduced Internal Effort: Your internal support staff can focus on more strategic tasks, while we take over the technical care.
   Fast Response Times: Through direct integration into your existing support processes, we can respond more quickly and provide solutions in a timely manner.
   Competent Support: With our many years of experience in CAD and engineering, we can offer you well-founded, expert assistance – whether for standard or complex inquiries.
   Scalable Solution: Depending on your needs, we can flexibly adjust our support capacity, whether for short-term projects or long-term collaboration.

Your advantage:
With our CAD support as an extended workbench, you benefit from higher efficiency and cost-optimized solutions, as your internal resources are specifically relieved, allowing the focus to remain on your core tasks. We offer you a tailored support model that adapts flexibly to your individual requirements – quickly, easily, and reliably.

We offer you tailored rollout strategies and automated installation packages for a wide range of CAD and engineering software solutions. Our solutions ensure a fast, efficient, and error-free implementation.

Our spectrum includes, among others:

  • AutoCAD (Mechanical, Electrical, Pipe), Inventor, Vault
  • Recap, Revit, Navisworks
  • Siemens Solid Edge, TEKLA
  • Engineering Base, Logical LogiDOC
  • CADENAS PARTsolutions, CATALOGcreator®
  • d.velop D.3, FARO
  • ANSYS, MDESIGN, S-Life FKM, Flexpro

Accompanying the Rollout – Before, During, and After Implementation

Before the Rollout:
We assist you with thorough planning and the creation of tailored installation packages that ensure an efficient and error-free installation.

During the Rollout:
We monitor the process, ensure continuous control, and respond swiftly to special cases or errors to minimize disruptions.

After the Rollout:
We provide comprehensive onboarding, targeted training, and long-term support to ensure your teams can work optimally with the new software.

With our expertise, we ensure a smooth implementation and long-term use of your software solutions.

In a globally connected business world, standardizing CAD data is essential to ensure seamless collaboration between different locations and partners. Companies with international branches and numerous suppliers and partners, in particular, face the challenge of integrating and managing different data formats.

CAD Guidelines and Engineering Guidelines – Two Essential Building Blocks
In addition to CAD guidelines, engineering guidelines play an independent role. They are particularly crucial for 3D systems, as they define the fundamental requirements for assembly structures, standards, standard parts, and libraries. The clear separation and definition of both guidelines ensure that the design processes are carried out efficiently and according to uniform standards.

Why are CAD Standards and Engineering Guidelines Crucial?
Setting clear CAD and engineering guidelines is the first step in optimizing the exchange of design data within the company and with external partners. In conjunction with PLM systems (Product Lifecycle Management), uniform data standards enable efficient management and use of information throughout the entire product lifecycle – from development to production and maintenance.

By implementing their own clearly defined standards, companies can control the complexity of data integration and significantly simplify collaboration with suppliers and partners. In particular, the exchange of CAD data becomes more precise and less error-prone, resulting in significant time and cost savings.

The Direct Benefits for Your Company:

  • Optimized global networking between different locations and partners
  • Easy integration of partner and supplier data
  • Efficient management of engineering data throughout the PLM system
  • Simplified and uniform conversion to frequently required customer standards
  • Faster, error-free data transfers and shorter processing times

With clearly defined internal standards, conversion to customer requirements becomes significantly simplified, faster, and more efficient. This standardization reduces the risk of errors and increases productivity across your entire value chain.

As your partner, we have extensive experience in integrating CAD systems, particularly in the AutoDESK environment, as well as integrating PLM systems such as SAP R3 and HANA, AGILE, Vault, and PDMlink. We provide tailored solutions that allow you to seamlessly connect your CAD data with your PLM systems, enabling optimal management of the entire product lifecycle. Our expertise spans all phases – from creating configurators on the sales side, through design and execution, to purchasing, construction sites, and commissioning.

By closely coupling these systems, we ensure that all relevant processes are interconnected and that information is exchanged in real-time, significantly boosting efficiency and transparency in your company. This integration ensures continuous data consistency and facilitates communication between different departments. Additionally, we offer full integration of topics such as quality assurance, spare parts management, and parts management directly into your PLM system. This ensures that all relevant information – from product quality to spare parts management – is always up to date and accessible, optimizing your processes and enhancing product quality.

cadflow GmbH · Am Kneibel 2 · 45527 Hattingen / Ruhr
· +49(0)2324 5919580

 

Solutions, Support, Consulting, Training in the Area of CAD Software